May 30, 2019
So, it’s practically summer and you haven’t had your AC serviced yet. That’s okay, you still have time. But, do you even know what to look for in a local AC service company?
Searching for any contractor to work on your home can be stressful if you don’t know what types of questions to ask. You could find yourself in trouble financially or be stuck with repairs that still need work. That’s why it’s so important to understand what a reputable contractor looks like.
If you’re wondering how to choose an HVAC company that you can count on, then you’re in the right place. In this article, we’re discussing some things you should look for before you hire. Keep reading to learn more.
10 Tips for Choosing a Reputable and Local AC Service Company
When it comes time to find an AC service company, the last thing you want to do is hire the first one you find. It’s important to perform an in-depth review of at least a few different companies before you narrow down your choices. Make sure to follow these tips in your search in order to find a company that will treat you right.
Referrals
Before you even begin your search, consider inquiring with friends and family about local AC companies that they have used. You can also ask co-workers and neighbors for referrals. This is not only a great way to connect with a local AC service company, but also to learn about them before you even call.
Your friends and neighbors can tell you about the company’s service standards according to their own experience. Don’t forget to ask about their rates which will give you a better idea of what to expect when you call.
Reviews
Once you do find a few different companies to choose from, it’s time to perform some search reviews. Any reputable company will be listed on Yelp or Google Reviews in your area with everything from star ratings to testimonials. Be careful selecting companies with anything less than a four-star rating as they are less likely to provide good service and may be less than trustworthy.
References
Now you have a few companies that you’re ready to talk to. Don’t hesitate to ask for references. Even if you received a referral for the company, a trustworthy local AC service company will be more than happy to provide customer references to make you feel more comfortable.
Ask the references the same questions you would ask your family and friends. How is the service? Are the rates affordable? Was the service timely? And so on.
Licensing
The state of Florida requires all HVAC specialists and companies to carry a state certified Class A Florida HVAC license. This license allows the contractor to work anywhere in the state of Florida and provides that the contractor carries worker’s compensation insurance, has passed the HVAC exam and meets all educational and on the job requirements in order to qualify for the license.
Do not hire any AC company without proper licensing.
Insurance
HVAC companies are also required to carry insurance in order to protect against damage, loss, and accident or injury caused by the technician while servicing your home. Do not hire any AC company without proper insurance.
Experience
A good AC service company will have at least five years of combined experience, preferably more. One way to ask about their experience is to inquire about major issues on your AC unit and how to prevent them. A service company that knows what they’re talking about should be able to walk you through a brief checklist over the phone.
Pricing
Your HVAC specialist should provide you with an accurate estimate of the work to be done prior to beginning any of the work. If a company or technician won’t provide you with an estimate after seeing the job, it’s probably best to move on to your other choices. Not only is this not trustworthy, but you won’t have any idea how to budget for the expense.
Also, check the pricing for hidden charges. Quotes should list every detail of the work expected and materials.
24 Hour Service
There’s nothing worse than your AC breaking down during the hottest part of the summer after regular service hours. While most AC service companies probably charge additional rates for emergency service, you’ll rest easier knowing they offer it. Not to mention that an AC company that doesn’t offer emergency service may also be unreliable in other aspects of their work.
Warranty
Check to see that your HVAC company will offer a warranty on the work performed. This should include parts and labor. Most warranties are good for at least one year depending on the type of work.
If you find an HVAC company that doesn’t guarantee their work, keep searching until you find one that does.
Customer Service
Above all, you should feel comfortable with the level of service you receive from the instant you make your first contact with the company. The staff and technicians should be knowledgeable and understanding in order to assist you with all of your questions and concerns in a friendly manner. You can get a better idea of a company’s service culture by reading online reviews and testimonials.
Final Thoughts
Finding a local AC service company that you can trust doesn’t have to be overwhelming and stressful. Keep these tips in mind so you can feel confident in your decision to choose the best one. And remember to get at least three quotes in order to compare services and pricing so you can rest assured that you’re getting the best deal and the best service.
If you have further questions or would like to schedule a service appointment, please, don’t hesitate to contact us. We have been servicing all cities in Orange County Florida for over fifty years with exceptional service and competitive rates.
